Expert Mental Health Billing Services

Healthcare Billing Pros LLC

At Healthcare Billing Professionals LLC, we offer comprehensive billing and practice management solutions tailored for mental health professionals. Our services include:

Your Total Billing Solution

Turn Your Practice into a Profitable Business!

We offer full practice management and billing solutions. Our services include:

  • Process primary, secondary, tertiary insurance claims.
  • Follow up with insurance (primary/secondary).
  • Post payments to insurance and patient accounts.
  • Track unpaid claims and send Letters of Medical Necessity when necessary.
  • Provide notification regarding any "Incomplete Claims" which were unable to be processed as a result, or when additional information is required by the insurance carrier to adjudicate claims.
  • Follow up on patients' payments and generate patient statements.
  • Receive monthly and annual financial analysis and review of medical codes.
  • Process Workers Compensation, Rehab, DME Claims with attachments.
  • Provide you with comprehensive reports: We can provide you with highly detailed reports with colorful analysis charts and graphics tracking the status of every claim and showing the level of productivity of your practice.
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We begin each relationship with understanding our customer's needs. Open communication and transparency are at every stage of the partnership. We listen to our customers and take a proactive role to improve each client's business. We understand how important your work is and know we can play a significant role in helping you meet your day-to-day challenges.

Creative Collection Solutions

Improve Cash Flow with Smart Collections!

In most practices a small percentage of claims do not get resolved and can be difficult to conclude

You typically file tracers and make phone calls to the insurance companies but, unfortunately receive marginal response. This small percentage of claims may remain uncollected for months! Since you are not setup as a collection agency to deal with these unpaid accounts, you're often faced with two difficult choices. Write off the unpaid accounts or refer them to a hard-core collection agency. In which case your practice loses 35 to 50 percent of the value of the claim. Additionally, your practice will most likely lose the patient as a client. Harsh collection measures usually result in the loss of patient goodwill.

In summary, what we wish to provide you is an ability to close the book on every insurance claim by utilizing this service only on those specific claims requiring this type of additional effort. We will provide this at a fee which frankly is not possible for your practice or your staff to approach, not even considering the impact and effectiveness of our national collection program.

  • Recover Money Faster: Unlike other collection agencies, past-due accounts are instructed to pay you directly. You collect from both patients and insurance companies.
  • Save on Internal & Collection Costs: Reduce internal costs by as much as 30% and your collection costs by as much as 50% by using our collection system.
  • Retain Control, Patient Loyalty & Goodwill:You decide when to start collection activity, when to stop, and how you want each account handled; diplomatically or intensively.
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Electronic Fund Transfer

Improve Patient Billing with EFT!

The waiting room is overflowing with patients, but so is your overdue receivables. More than 30 percent of Americans don't have health insurance. Those that do still often pay 20 percent. Many doctors don't collect 50 percent of the monies owed them. Indeed, one doctor said 69 percent of his receivables were more than 90 days past due. Many doctors often carry tens of thousands of dollars on their books, knowing there's a good chance they'll never see this money.

WE CAN HELP!

EFT allows for electronic transfer of funds from your patient's bank account directly into your account! This electronic transfer process is also known by the following names: Funds Sweep, Direct Debit, Direct Credit, and Direct Deposit, Automatic Checking, Automatic Payment, ACH Processing, etc.

  • EFT Means on Time Payment: No waiting for patients to write a check. The patient's account is debited on the due date. Funds are then deposited directly into the clinic's bank account. No more "check is in the mail" excuses.
  • EFT Means Less Paperwork: EFT reduces the need to stuff envelopes and mail invoices. EFT also means no opening of envelopes and running to the bank to make deposits.
  • EFT Provides Nsf Control :Returned items are immediately identified and resubmitted electronically.
  • EFT is Safe :Payments can be made on specified dates and for specified amounts and are electronically tracked.
  • EFT is Automatic & Convenient:Once information is setup in the software, collection of funds becomes automated. Our processing center does all the work and deposits the collected funds automatically into your bank account.
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Document Management

Solve Your Records Storage Problems!

Scanning and Storing Historical Records - Most doctors usually have a warehouse full of old medical records that are costing them money to keep stored. We scan these documents and store them on digital media for our clients to access and retrieve easily any time.

Here are a few benefits of this service:

  • The entire system of paper documents is old-fashioned
  • Avoids the expense of excessive storage space
  • Speed up the process of finding records
  • More efficient way of filing
  • We can scan and archive your medical records daily
  • We can teach you how to scan, archive and manage your own records in house.
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Remote Data Backup & Recovery

Backup Your Data Securely Offsite!

Our Remote Backup System works like regular data backup software, with one important difference: Instead of sending backups to a tape drive or other media attached to the computer, it sends the backup over the Internet, regular telephone lines, or other network connections to a secure backup server offsite. It does this at night while computers are not being used. Backups can also be done on-demand, any time.

Most businesses put their lives on the line every night and don't realize it. With businesses depending more and more on the data stored in their computers, proper backups are becoming much more critical.

Our Backup System addresses three critical issues to successful offsite backup:

  • Time : Our RBS system 'compresses' the data prior to transfer.
  • Expense : Our system leverages your existing Internet connection. A small annual fee will secure your files and put your mind at ease.
  • Security : Our system utilizes multiple layers of access encryption and validation triggers.
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HIPAA

How Does HIPAA Affect Your Practice? How to Become Compliant?

To address these security concerns in the healthcare and electronic field, the United States Congress passed HIPAA "The Health Insurance Portability and Accountability Act", a set of standards that simplify electronic transactions and define minimum requirements for network security. As healthcare organizations strive to leverage the Internet, they need to deploy a security architecture to meet government regulations and ensure the trust of patients.

The Administrative Simplification section of HIPAA is designed to improve the efficiency and effectiveness of the healthcare system by standardizing the electronic data for specified administrative and financial transactions while protecting the security and confidentiality of that information.

As a health care provider it is important to implement HIPAA and keep it's policies current as well as provide annual training to employees. It is advisable that you create forms informing your patients about office policies in regards to their medical information. Such forms should include:

  • Place where their files are stored
  • Who has access to their files
  • Name, address, and contact information of your billing service
  • Name of the healthcare clearinghouse claims are processed through
  • Method of transmission of claims

Our company can help you establish HIPAA Compliance:

  • Create Employee and Patient Forms
  • Establish Employee Computer Policy
  • Disaster Recovery Plan
  • Off Site Data Backup
  • Contingency Operations Plan
  • Annual HIPAA Training
  • Employee Computer Monitoring Software

Please contact our office for information on HIPAA compliance.

 

We also provide detailed reporting with charts and graphics to track the status of every claim and monitor the productivity of your practice.

Our dedicated team begins each partnership by understanding your unique needs. Open communication and transparency are key throughout our relationship. We take a proactive role in improving each client's business by listening closely and delivering customized solutions.

At Healthcare Billing Professionals LLC, we know how important your work is and understand the day-to-day challenges you face. We are committed to playing a significant role in your success by offering full-service billing and practice management tailored specifically for mental health professionals. Contact us today to learn more!

Healthcare Billing Pros LLC